Privacy Policy

HIREVOICE, S.L. (C/ Travessera de Gracia, 15, Sobreático 3, 08021, Barcelona, Spain; Tax ID: B-23903230; gdpr@hirevoice.com) operates in two capacities:

• Data Controller for business clients, corporate users, contacts, and billing data related to contractual relationships.
• Data Processor for candidate data in selection processes managed on behalf of client companies, pursuant to GDPR Article 28 and Spanish Organic Law 3/2018.

Business client management and platform access: names, professional contact details, company information, IP addresses, encrypted credentials, and billing data. Legal basis: contract execution. Data retained during contract term and per legal prescription periods.

Voice interview services via AI: candidate names, contact information, CVs, voice recordings, interview transcripts, AI-generated scores, and interaction data. The company is the controller; Hirevoice processes only following documented instructions per GDPR Article 28. Scores measure response alignment with client-defined competencies. They do not determine hiring decisions. Data is retained per client instructions.

Customer support: contact and communication data for resolving technical issues. Legal basis: legitimate interest in quality service delivery.

Commercial communications: professional email addresses for platform updates and industry resources, with withdrawal option. Legal basis: consent or legitimate interest for existing clients.

Platform improvement: aggregated, anonymized usage data for analytics and development. Candidate data is not utilized for training, tuning, or enhancing artificial intelligence models.

Hirevoice transcribes responses and generates competency scores based exclusively on client-defined parameters. Clients must ensure final hiring decisions include human supervision and validation, without relying exclusively on automated scores.

Candidates may request human intervention and explanations from the responsible company (their prospective employer).

Transparency notices appear before interviews, in automated call announcements, and in instant messaging communications, complying with EU AI Regulation Article 50.

Hirevoice does not sell personal data. Data may be disclosed to:

• Government agencies (legal obligations)
• Law enforcement and courts (investigations and proceedings)
• AI model providers (with Standard Contractual Clauses and Article 28 contracts)
• Authorized subprocessors (with prior written approval)

Non-EEA transfers include appropriate safeguards per GDPR standards.

Data subjects may exercise access, correction, deletion, processing limitation, data portability, and opposition rights by contacting gdpr@hirevoice.com or the Barcelona address.

Candidates should contact their prospective employer (the responsible controller). Complaints may be filed with Spain's Data Protection Authority (www.aepd.es) or AI Supervision Agency (www.aesia.digital.gob.es).

Technical and organizational measures per GDPR Article 32 protect data integrity and prevent unauthorized access. Logical data segregation between clients prevents cross-access.

Hirevoice commits to following documented instructions, maintaining confidentiality, implementing appropriate safeguards, limiting subcontracting, assisting with data subject rights requests, conducting impact assessments, and deleting or returning data post-service (except legally required retention).

Services target professional recruitment only. Hirevoice does not knowingly process data of minors under 18. Detected minor data is immediately deleted.

Hirevoice reserves modification rights for legislative or judicial changes, with reasonable advance notice.

This marketing site does not set any cookies required for it to function. With your consent we use analytics cookies to understand site usage and improve the product. The Hirevoice application (used after sign-in) is on a separate subdomain and has its own cookie policy.

You can change your choice at any time on the cookie preferences page.